The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
DEFINITION OF VINTAGE CONDITION:
USED- PREVIOUSLY LOVED - all of our items are described and photographed to give the most accurate representation. Of course, we are human and subject to error...but, we compensate for that , too. All items are antique/vintage shop worthy (unless noted otherwise).
I strive to provide as many photos as possible...especially of any flaw noted. I think that if you cannot touch it, I better try to make it so the visual is as good as possible! PLEASE ASK ANY QUESTIONS - if in doubt, don't! ;-)
We also will gladly do lay-away for our items...2 installments due within 30 days. Multiple Payment can ONLY be processed through PayPal.
TERMS: 1st installment due at time of sale and 2nd installment due within 30 days from then. If purchase is not completed within 30 days, all monies will be forfeited and a store credit will be applied for 30 days. After that 30 days, money will be considered forfeited completely and no store credit will be available. Please just ask PRIOR to purchasing (the listing will need to be adjusted for multiple payments). Also, please be sure that you are able to pay and serious about the item...I am not wanting to just take anyone's money...and I don't want to be taken either...so, please just be sure!
I gladly will accept returns with the following:
- All shipping fees are Buyer's responsibility and NOT refunded (this
includes original shipping on all International sales - shipping
cannot be refunded unless item is damaged - see Refunds
- Buyer must return item as it was received - same or better
packaging - and at the Buyer's expense. INSURANCE is highly
recommended. If it breaks during return shipping, we are both
out and no refunds will be issued.
- Item must be the same item sent to the Buyer. Any
discrepancies of item, no refund will be issued.
- Buyer must notify me within 3 days of receipt of item to start the return process and return within 7 days of receipt of item.
I issue refunds if the item is damaged or grossly misrepresented (meaning a descriptor was totally wrong, there is a crack that was missed...something along those lines)...not for any other reason. If in doubt...ask questions...or don't. I will issue 100% if damaged - but will need photos so I can issue a claim through either Etsy or USPS. As soon as photos are sent, I will issue a complete refund. All other refunds will be determined case by case.
If item is returned due to erroneous address or failure to pick-up at post office, transaction will be cancelled and a refund will be issued. Amount of original shipping will be deducted from refund if item was sold as free shipping. If buyer requests a correction and resend, the new shipping costs will be buyer's responsibility.